Legal
Refund Policy
This policy explains how EasyClearCall handles refunds, cancellations, and billing questions for AI receptionist work, website projects, and optional maintenance.
Last updated: June 29, 2026
Monthly AI and maintenance services
AI receptionist work and optional maintenance are generally billed monthly in advance.
You may cancel future renewals at any time before your next billing date.
Website projects
Fees for custom website work are generally non-refundable once work has started or design and delivery time has already been provided.
If a project has not started yet or there is a clear billing error, we may review refunds on a case-by-case basis.
Refunds for ongoing services
Fees for the current monthly service period are generally non-refundable because work, support, and processing are made available immediately.
If there is a clear billing error or a different written agreement, we may review refunds on a case-by-case basis.
Third-party costs
If outside costs apply through connected telephony, hosting, domain, email, calendar, or other third-party services, those charges may be subject to separate provider terms and may not be refundable.
Contact
Questions about this Refund Policy can be sent to team@easyclearcall.com.